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Coronavirus / Covid-19 Update

Current Update For March 20, 2020:

As the climate surrounding COVID-19 continues to evolve; WinDor is making sure that we continue to monitor the concern and do our part as stipulated by both our state and federal governments.

As many of you know, the Governor of California issued a statewide “Stay at Home” order placing it in effect Thursday, March 19th excluding essential services.
The California Building Industry Association (CBIA) reached out to the Governor’s office after last nights order to get clarification. The Governor’s office informed the CBIA that home building is an essential service and is critical to our state’s infrastructure. “We cannot issue a stay and shelter order if there are no shelters available”.

WinDor will continue following all recommended safe practices and social distancing while we continue producing windows and doors for our customers. We’ve instructed our employees that if there’s any sign they don’t feel right, please stay home and seek medical attention. We will not force our employees to work if they are uncomfortable doing so and options have been provided to them to make that possible. At the time of this letter, we are making every effort possible and have continued to ship our trucks and fulfill PO’s on time. However, we can make no assumptions about the changes that are up ahead.

We understand that some of our customers may choose a different path for themselves. We ask that you communicate any closures that you may have or expect to have with us.  If not, we will assume business as usual and will focus on manufacturing your orders per your confirmed ship date.

With so much uncertainty surrounding this virus and its spread, we will continue to monitor and make decisions that we feel are in the best interest of our employees and customers. We appreciate everyone’s patience and understanding during this time.

Current Update For March 18, 2020:

  • Corporate Showroom, Brea CA will be by scheduled appointment only
  • Southern California service calls will be handled, emergency only, on a case by case basis.
  • Customer Service Support Nationwide will continue uninterrupted.  Win-Dor will notify of any local or federal government decisions made that will impact service.

 

 

Other News

Pleated Screens ZigZag Sizes and Formulas

March 31, 2021

Effective March 29th, 2021, WinDor will no longer be accepting orders for pleated screen doors. While we believe that offering a screen system is important to the end-user, purchasing through WinDor as a 3rd party, may not be the best option. We have made arrangements for our dealers to buy direct from our supplier, Genius […]

Updated Minimums and Maximums

March 31, 2021

With the addition of WinDor’s new glass line, our minimums and maximums have changed.  Please see the attached document showing you what sizes you can make for all of our product lines. Click Here for Updated Minimums and Maximums 

Misuse of Anti Slam Feature on Sliding Doors

March 18, 2021

All our sliding door multi-point locks are designed with an anti-slam feature. The purpose of the anti-slam is to prevent potential damage to the door or locking system hooks.  The anti-slam pin will adjust in and out depending on the position of the panel and will not allow the hooks to extend unless the door […]

3750 Three Track Sill Cover

February 14, 2020

Save Time and Money with Win-Dor’s Sill Track Cover Are you having to run endless service calls to replace sill caps or tracks damaged by negligent trades? Rarely are you able to charge what’s needed to cover the true cost of the service. Win-Dor’s 3 track sill cover will give you peace of mind that […]